SafeLink Wireless is one of the biggest Lifeline Providers in the market since it’s one of the oldest and most available. It provides free government phones to those who qualify, allowing those in need to get in touch. Income-eligible households can avail of this service from SafeLink Wireless if they already use another federal benefit.
Who Is SafeLink Wireless
SafeLink Wireless is under TracFone Wireless and owned by America Movil. The conglomerate serves 225 million wireless customers worldwide, making it the 5th largest telecom company. It’s a leader in the no-contract wireless phone industry.
What is the Lifeline Program?
The Lifeline Program is a federal government initiative to provide free cell phone services to low-income persons. It started in the 1980s under the Reagan administration and has since expanded to reach more Americans. It’s partnered with companies like SafeLink Wireless to offer free cell phones and their associated services.
If you are under specific percentages of a state’s poverty line, you will qualify for the Lifeline Program. You are also eligible automatically if you are already using federal benefits like:
- SNAP (Food Stamps)
- Supplemental Security Income
- Tribal Programs (TTANF, FDPIR, etc.)
You only have to present proof, like endorsement letters from the agencies who provide those above or a pay slip that shows your salary. Applying for Lifeline Program benefits is as easy as calling a service provider like SafeLink Wireless or applying online.
Does SafeLink Wireless Give You a Free Phone?
Yes, SafeLink Wireless offers plans with mobile devices included. The phones are guaranteed to be WiFi and Data compatible, so you can use its smartphone features or connect to the web. It will also give you access to popular social applications like Viber and Facebook, allowing you to communicate freely.
What Kind of Phone Does SafeLink Wireless Provide?
Unfortunately, that’s a question we’ve always struggled to answer because Lifeline Program companies usually send random models. We did see the Alcatel TC A3X listed, but it is currently unavailable on the website. The models and brands swap from time to time, so the only real way to know is to ask about it when you apply.
It’s safe to assume that you will only get a basic smartphone from these companies. That’s because they are trying to keep costs as low as possible so more Americans in need can enjoy this valuable benefit. The devices may not offer large storage capacities or fast processors, but they will get the job done regarding communication.
One way to get around this predicament is to use your smartphone or pay a cashout fee for higher-tiered devices. You can get something better for as little as $99 or opt to pay for a premium model like an Apple iPhone. That cancels the free phone premise, but you still enjoy free calls, texts, and mobile internet.
What’s Included with a SafeLink Wireless Plan?
SafeLink Wireless typically offers free unlimited talk and text, plus up to 4.5GB of data allowance every month. However, you can also expand the data allowance to 25GB and up to 5GB of hotspot data if you use the Affordable Connectivity Program benefit. Note that offers will vary between every state, so it is best to check with the company via their website or hotline listed below.
Can I Get a New SafeLink Wireless Phone?
You can change or replace your SafeLink Wireless phone immediately if it’s defective. However, you can only apply for a replacement once every 12 months if you lose or damage your phone. Another option is to upgrade to a premium device, but that means that you will need to pay a cashout fee.
Which States Does SafeLink Wireless Serve?
SafeLink is now nationwide since its signal is carried by cellular towers of 30 major carriers around the USA. However, it is best to check with the company by calling them to see if they are available in your city. You can also use this tool from USAC to know which companies are near you.
How Can I Get in Touch with SafeLink Wireless?
You can directly apply to SafeLink Wireless via this link or call them via landline or cell phone at 1-800-SafeLink (723-3546). You can also write them at PO Box 160490 Hialeah, FL 33016-9997. However, the best way is to use USAC to qualify first and sign up by selecting SafeLink Wireless once you are eligible.